Patient confidentiality is a top priority for us and are committed to the security and private of our patients. Personal and medical information collected by the doctor is privileged and will remain confidential.
In case any personally identifiable patient information needs to be shared with a third party, such as another doctor or hospital, patients will be explicitly asked for their consent prior to sharing this information, except in the cases where we are required to share information with any authorities as stipulated by applicable law.
Virtual consultations are typically either done over a regular phone line or through Whatsapp call/video. While we try our best to ensure that conversations and information are encrypted, stored securely and held private, we cannot be held liable for any data breaches due to malicious actors.
What information do we collect?
We collect information from you when you register on our site, subscribe to our newsletter, respond to a survey or fill out a form.
When registering on our site, as appropriate, you may be asked to enter your Personal and Business Information : Name, Contact information, E-mail address, Mailing address, Phone/ Mobile number, Date of Birth, Years of experience, Last company, Last designation, Area of practice, Service Interested and Brief details for services . You may, however, visit our site anonymously.
When you are on our website and are asked for personal/ Business information, you are sharing the information with us alone, unless it is specifically stated otherwise.
We also gather usage statistics such as pages viewed, number of unique visitors, browser software, screen resolution etc. for analysis with the help of the available 3rd party services.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
> To personalize your experience : your information helps us to better respond to your individual needs
> To improve our website : we continually strive to improve our website offerings based on the information and feedback we receive from you
> To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs
> To Communicate : We will use information to communicate with you for your requested or related services. Your information, whether public, private or business, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent.
**Note:- Your company name and your testimonials for us may display on our website under client section or may share by emails or other mediums.
To send periodic emails
>The email address you provide for Communication for the service requested; may be used to send you information and updates pertaining to service requested, in addition to receiving occasional company news, updates, related product or service information, etc.
**Note:- If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We have a security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.
We offer the use of a secure server and only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
However, this information is stored using third party services, any issues or bleach in security on their platform that led to the theft of the data or other information will not be our responsibility as we hired their services in the good faith that such circumstance will not happen.
Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still request for services over the telephone or by emails.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, we cannot ensure the security of any information transmitted over Internet and you do so at your own risk. Once we receive your transmission, we make best efforts to ensure its security in our systems.
Updation of Information
You may update his/her information on website and/or by sending a request to email@example.com
Third party services/ links
Occasionally, at our discretion, we may include or offer third party products or links or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.